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We have used Focus Forward to support our podcast series and they have been phenomenal! the speed and communication has been fast and consistent with an easy streamlined process. Truly, a great partner to work with!
I am so impressed with Focus Forward. They have been finishing our massive logs in record time, and keeping us updated on everything. really happy with them!
Your Customer service is fantastic. You got right on the job and took a file that was not a normal MP4 file and were able to convert and have it transcribed and delivered over the weekend. your staff ROCKS.
Focus Forward makes everything so easy. I love being able to upload files to a secure FTP so I don’t have to worry about the files being too large to send via email. Transcriptions are always sent back within 24hrs and the FF staff always makes a point to include my entire team in the email delivery so that everyone has the file.
My most recent experience was exactly like all of my other experience with Focus Forward – professional, prompt, and correct the first time. I always appreciate your attention to detail.
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